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| smartgive experienced an issue on the morning of October 22nd that affected the appearance of user data on some of its fundraising pages. We fixed the issue and restored the impacted data. We apologize for inconvenience caused and appreciate your patience and understanding during the downtime.
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| IMPORTANT: The user data affected on smartgive did not impact the processing of any credit card donations. |
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Credit card information is never actually entered on the smartgive site itself, nor are any credit card transactions processed via smartgive.
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All credit and debit card donations are processed by our processing partner, Charities Aid Foundation (CAF). When a user goes to smartgive and chooses to make a credit card donation via Donate Now or Sponsor Me links, s/he is redirected to the CAF website. CAF is a registered UK charity: Registered Charity Number: 268369. For more information on CAF please see:www.cafonline.org.
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IMPORTANT smartgive SERVICE NOTICE
As of January 31, 2010, smartgive no longer includes the ability for the public to create fundraising pages. This is a permanent change.
This does not affect SmartChange users' (i.e., employees of companies with SmartChange) ability to create fundraising pages, nor does it affect the public's ability to donate to / sponsor SmartChange-created pages.
Existing, active public-created pages have been updated to expire by March 31, 2010 at the latest.
If you have any questions or concerns, please feel free to contact charityhelpdesk@microedge.com.
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This site is 100% secure.
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